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quote dennis r. mortensen ceo and founder x.ai artificial intelligence interviewed by textappeal

Talking Artificial Intelligence with Dennis R. Mortensen

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Our monthly podcast, Masters & Mavericks in Global Marketing, focuses on global marketing strategies for content, social media, and other ways to spread brand messaging worldwide. The podcast, hosted by Textappeal and Newsroom founder, Elliot Polak, shares in-depth and actionable knowledge to help businesses across the globe expand their reaches and impact new audiences with modern strategies and practices dispensed by experienced marketing experts.

 

This month’s episode features Dennis R. Mortensen, CEO and Founder of x.ai, a company which offers an AI personal scheduling assistant by the name of ‘Amy’. His marketing prowess extends back more than two decades. He has founded and managed several digital marketing and analytics agencies which were subsequently acquired by major companies like Yahoo! and Outbrain.

 

The entire reason Amy was created was because nearly everyone that works in an office or corporate environment has to schedule meetings daily, weekly, or at the very least, monthly. No one finds this task fun or exciting; it is merely time consuming.

 

There haven’t been too many who have tried to address this pain point, and of those who have, most did not succeed. They didn’t succeed because people don’t want an app or extension for scheduling their meeting; they want a human assistant, yet most cannot afford one. The idea of building an intelligent assistant who can incorporate natural language was the catalyst for the creation and birth of Amy.

 

When this artificial intelligence goes global, her name will likely change, as different cultures must be embraced. Amy is referred to as ‘her’ by many; if you visit x.ai/lovenotes you will see many addressing her in this manner.

 

Referring to a machine in this way brought Dennis to discuss the fact that the way technology is delivered and perceived is currently changing. He believes that apps are not the future of technology, but rather, “The future is one of intelligent agents.” Once that future arrives, how do we address these artificial intelligences? It seems that the answer is already becoming clear.

 

Artificial intelligence also has a role to play in the realm of marketing. It will not only serve as a method of productivity enhancement through eliminating common tasks, but will also allow sales to be automated. Currently, humans have to take the time to meet with others and pitch their product or service. In the near future, artificial intelligence agents will be able to carry out these presentation at much higher volumes, without human intervention.

 

This possibility led Elliot to question if that type of future puts people’s jobs at risk. Dennis has quite an optimistic viewpoint of the changes to come, as he explained,

 

“My hope is that we will end up removing chores that humans just don’t deserve to do and can then do much more fulfilling tasks.”

 

This doesn’t mean that many jobs will not drastically change or even be eliminated. But instead of worrying about the jobs that will disappear, rather think of how many might be created. Artificial intelligence trainers were not something that existed four years ago, but do today. Additionally, there is no data to suggest that we will be working less anytime soon, so there isn’t too much reason to worry.

 

Artificial intelligence will soon change the way we interact, market on a global scale, learn, and so much more. You can learn more about the potential capabilities of artificial intelligence, if they have or will have consciousness, and the next big thing in technology by checking out the podcast in its entirety.

 

While you’re there, don’t forget to check out another recent podcast and soak up Giuseppe Caltabiano’s insights on Global Content Marketing for B2B companies.

 

Follow Masters & Mavericks on Soundcloud and iTunes!

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iew from the top special cannes 2016 podcast featuring Lucien Boyer, Chief Marketing Officer at Vivendi

Bonus Episode: Lucien Boyer

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Tips to be Successful on a Global Scale

 

 

Welcome to a bonus episode of “View From the Top”. Hosted by Elliot Polak, this is a special series of Masters and Mavericks, featuring interviews with a select group of 11 top marketers during the Cannes Lions Festival. These podcasts are in ‘Long and Short’ form, taken from the concept of long and short trading on the stock market. In these podcasts, the topic of discussion is not stocks, but the future of international marketing. Each guest is prompted with a total of 10 words, for instance “TV” or “Trump”, to which they respond with either “short” or “long”, explaining their answer in a few sentences.

 

For this bonus episode, we have Lucien Boyer, Chief Marketing Officer at Vivendi. Lucien joined Vivendi, a company that groups together leaders in content and media, in January 2016. His roles include identifying partners willing to associate their brands to Vivendi’s activities in the fields of talent, live events and merchandising. He is also involved in Vivendi’s content production, broadcast and distribution. Previously, Lucien worked in many roles at Havas Sports and Entertainment, ultimately serving as President and CEO of the same.

 

Through this podcast, Lucien presents some great insights and his opinions on the lifespan of certain marketing concepts. Answering “long” to the term “local difference “ without hesitation, Lucien cites some very valid examples within the music industry of local artists who sing in their native languages, only to become successful on a global scale, thereby highlighting the fluidity of culture and even language.

 

When speaking of “Newsroom”, Lucien says, “It’s a way for brands to understand the real time concept which is so critical.” Giving an example of Lady Gaga’s tweet during a Coke campaign, which was mostly forgotten due to its delayed posting, Lucien emphasizes the importance of bringing people together from different departments (creative, legal etc.) to ensure messages are sent out in real time for maximum audience impact.

 

To close, Lucien talks about the importance of engagement as a “more authentic relationship that is built between people or between different parties” and explains that engagement is not simply about the exposure and pomp. Rather, it is about creating something that people will commit to because they are emotionally vested.

 

Listen all the “View From the Top” episodes in the embedded player below:

 

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image of view from the top special cannes 2016 podcast with Zurich, LVMH and Western Union presented by Elliot Polak from Textappeal

DAY 3: Monika Schulze, Sofiane Si Merabet and Vi Soth

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Welcome to our third day of ‘View From the Top’ Cannes Special Edition. In this podcast series, our host Elliot Polak interviews masters and mavericks in the marketing industry. These interviews are in ‘long and short’ form, where each guest is prompted with a word to which they must respond with either ‘long’ or ‘short’, then go on to explain their answer of choice. The guests respond to a total of 10 words, of which they have no prior knowledge. As part of the Cannes Lions Festival, all interviewees were invited to breakfast this morning to exchange views with peers over coffee and croissants.

 

Our first podcast for today features Monika Schulze, Global Head of Marketing at Zurich Insurance Company Ltd. Having held various leadership positions at Unilever and then founding her own marketing consulting company in the past, Monika is today recognised as one of the leading marketing professionals in the finance industry.

 

 

For our second episode of the day, we have Sofiane Si Merabet, Marketing Director at LVMH Fragrance Brands for Givenchy, Fendi and Kenzo. Fluent in four languages, Sofiane has previously held directorial positions in various regions for L’Oréal. The great depth and detail of his responses make for one of the most extensive and interesting podcasts in this series.

 

 

Next, we have Vi Soth, Manager of Global Analytics for Western Union. Based in Dubai, Vi has worked with Western Union for many years now, and is extremely skilled in data analytics and segmentation.

 


You can listen to yesterday’s episode of View From the Top featuring Brett Gosper, CEO of World Rugby and Donna Bedford, Global Digital Manager at Lenovo here.

 

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image of view from the top special cannes 2016 podcast with world rugby and lenovo

DAY 2: Brett Gosper and Donna Bedford

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Today, we continue ‘View From the Top’ Cannes Special Edition. Hosted by Elliot Polak, leaders in the marketing industry are interviewed in ‘long and short’ form. In these podcasts, each guest is prompted with a word and must respond with either ‘long’ or ‘short’ based on their opinion of the concept in relation to international marketing, followed by an explanation regarding the same.

 

For our first episode of the day, we have Brett Gosper, CEO of World Rugby as well as Rugby World Cup. In the past, he has worked in directorial roles at many advertising agencies such McCann Erickson and TBWA.

Our second podcast features Donna Bedford, Global Digital Manager at Lenovo. An expert in the field of SEO and having won numerous awards, Donna is a regular global conference speaker and also a Lean Six Sigma Black Belt.

 

Do join us tomorrow for our annual Cannes breakfast with attendees from leading brands such as Lenovo, Western Union, Burger King, Allianz, and more. We hope to see you at 8:30 a.m. at IAA Cabana, conveniently located by the Palais Des Festival and nearby The Majestic Hotel, for some authentic French croissants, coffee, valuable insights and discussion!

To RSVP send an email to sergio.arboledas@textappeal.com

 

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giuseppe Caltabiano quote for Masters and Mavericks in Global Marketing on global content marketing

Global Content Marketing for B2B w/ Giuseppe Caltabiano

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The Masters and Mavericks podcast, hosted by Textappeal and Newsroom founder Elliot Polak, is a dedicated portal for discussing global content marketing, global social media strategies, and other means of propagating a company’s message across the world. The monthly discussion focuses on highlighting organisations and individuals who are disrupting the natural order of things and bringing new concepts, strategies, and ideas to the market.

 

On this month’s programme, Elliot sat down with Giuseppe Caltabiano, the Vice President of Marketing Integration at Schneider Electric. His expertise in marketing stretches back nearly 20 years and is built upon a background in engineering. During his career, Giuseppe has managed various teams in the fields of energy, technology, software, and more, making his knowledge and experience rich and ripe for deep sharing and insights.

 

 

Elliot Polak and Giuseppe Caltabiano at the Masters and Mavericks podcast on global content marketing

 

It can be argued that social media and global content marketing are more geared towards B2C companies, and B2B businesses are really still figuring out how to use these tactics. Giuseppe explained that these strategies have driven massive growth for B2B business in the social and global content marketing arenas and B2B companies are actually now adopting these methods faster than the B2C sector. The main difference between the two models is that B2C messaging is more emotionally driven, whereas B2B focuses on the value provided.

 

As for the sector that Giuseppe serves, he has found that Twitter and Linkedin are powerful platforms for B2B global content marketing and social media engagement. Additionally, resources like SlideShare and podcasts are fantastic platforms for driving traffic.

 

While the materials developed for these platforms are generated in English by a global team, packages are put together and localised for other countries. Currently, his company’s blog is marketed in seven different languages and reaches about 15 different countries. As conversations emerge from this content, his team does not try to control the dialogue as that is best handled at the local level. Giuseppe’s company merely facilitates content which is handled as an 80/20 model. Eighty percent of content is generated at a global level and 20% is local. The reason for this, as Giuseppe explained, is that, “Not all the content generated at a global level will work. Different sectors [and] different customers need different approaches and even different social media platforms.”

 

Since this model has been quite successful for Schneider, Giuseppe offered up some words of wisdom to fellow marketers on what to keep in mind to replicate similar results. First is to document every aspect of a marketing strategy; this means putting on paper the content marketing strategy, social media plans, marketing blueprints, and every other component. While B2B marketers say they are adopting global content marketing, only about half are actually documenting their plans. “Without documentation you will simply fail.”

 

Giuseppe generously shared a lot more advice for marketers entering into content marketing, including metrics that will resonate with management, how to optimize global content marketing efforts, and various other insights. Check out the full podcast for this valuable guidance and recommendations.

 

Elliot and Giuseppe Caltabiano at Schneider Electric after recording a podcast on global content marketing

 

Don’t forget to acquire the knowledge shared by Steph Hamill in our last podcast on The Current Role of Women in the Advertising Industry.

 

Follow Masters & Mavericks on Soundcloud and iTunes!

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Textappeal packs the house at the Cannes Lions Advertising Festival with hard-hitting seminar "Porn. Youth. Brands."

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Press Coverage:

http://www.adnews.com.au/adnews/porn-packs-the-house-in-cannes

http://www.adrants.com/2012/06/sunday-in-cannes-social-mediastyle.php

http://www.campaignindia.in/Article/305300,campaigncannes-blog-how-talking-about-that-four-letter-word-can-make-advertising-better.aspx

http://blog.ketchum.com/

http://www.youtube.com/watch?v=ERyslHZeV9o

 

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