What to do when you try to help and show a good will for a cause but everything goes wrong? Find out in our second to last blog post. (more…)
Read MoreWhy it’s more important than ever to stay on top of your brand’s social media accounts. (more…)
Read MoreAMC Theater dunks Oreo cookies in its own milk. (more…)
Read MoreSpelling mistakes in your social media messages can be awkward as you have seen in our previous blog post. Or, why it’s better to do some research before you create your hashtags. (more…)
Read MoreHow a typo can flush your message down the toilet. (more…)
Read MoreWhat to do when you find yourself locked in a shop because you didn’t notice they were closing? Just tweet. (more…)
Read MoreCrisis-management example at Auchan: bad product feedback on social media and turning an unhappy consumer into a brand advocate. (more…)
Read MoreHow you can drop a clanger pretty easy if you’re not aware of how the product looks to your customers. (more…)
Read MoreRemember the famous Coke vs. Pepsi battle on TV? Here is the real time version between Citroen and Smart in Italy. (more…)
Read MoreHow do you connect every opportunity to amplify your great product specs? (more…)
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